Privacy Policy

1. Introduction

Farmvillabooking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Event details and preferences
• Booking and payment information
• Communication history with our support team

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website and search terms used

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing venue bookings
• Communicating with you about our services
• Providing customer support and assistance
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Venue Owners

We share necessary booking information with venue owners to facilitate your reservation, including your name, contact details, and event requirements.

Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

• Payment processing companies
• Email marketing services
• Analytics and website optimization tools
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and regular security updates
• Access controls and employee training
• Regular security audits and assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Active booking and customer relationship management
• Legal and regulatory compliance requirements
• Dispute resolution and fraud prevention

When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to remove such information.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: farmvillabooking@gmail.com
• Phone: +91-8130790743
• Website: Contact Us